Can I get a sick note from Hola Health in UK? 

Yes, you may receive a fit note (also known as a sick note) through Hola Health in UK if it is clinically relevant. A qualified UK online doctor will review your request and assess your symptoms, medical history, and all the relevant information before making a judgment. 

A fit note is not provided automatically. Your doctor will only provide one if they determine it is clinically necessary during your consultation. 

 How to get a sick note online: Step-by-step guide 

To get a fit note online through Hola Health, follow these steps: 

• Visit the Hola Health website and select the fit note consult option. 

• Fill out an online form with information about your symptoms, and how they are impacting your ability to work. 

• Please provide any additional information the clinician needs. 

• Make a secure online payment. 

• Join your video consult with a GMC-registered online doctor via the link sent on SMS. 

• Discuss your symptoms and how they’re affecting your ability to work or study. 

• If clinically appropriate, they will issue your sick note. 

• Receive your sick note securely by email within minutes. 

If your doctor decides a sick note isn’t appropriate for your situation, they will explain their decision and still provide professional advice on the most appropriate next steps. 

Note: Hola UK is a private service, not an NHS provider.  

Who reviews my request for a sick note? 

A UK-based, NHS-trained doctor reviews every request via a video call. 

During your consultation, the clinician will assess your symptoms, medical history, and all the relevant information to determine whether your request is clinically appropriate.  

This means a qualified clinician reviews the details of your consultation and uses their clinical judgment to make every decision.  

Is it guaranteed that I’ll get a sick note? 

No, Hola Health does not guarantee fit notes, specialist referrals, or other medical documents. Hola Health doctors follow established clinical guidelines and provide fit notes, referrals, or medical letters only when it is clinically appropriate. 

This means that: 

• Having a consultation does not guarantee a specific outcome. 

• Your doctor’s decision is based on your symptoms, history, and the consultation itself. 

• If a document is not issued, you’ll still receive professional advice and guidance on the most appropriate next steps. 

This approach supports safe, consistent, and clinically appropriate decisions when issuing fit notes and referrals. 

Need time off work due to illness? Find out how to request a sick note online. A doctor will assess your circumstances to determine whether a fit note is appropriate.