Can I use Hola Health in a medical emergency?

No, Hola Health UK is meant for non-emergency healthcare purposes and should not be used if you require immediate medical help. 

If you’re experiencing a medical emergency: 

• Call 999 immediately, or 

• Go to your nearest Accident & Emergency (A&E) department. 

If you’re unsure whether your situation is an emergency, call NHS 111 for advice. 

Hola Health is designed to support people with non-emergency health concerns, including medical advice, fit notes, and referrals. They are not appropriate for emergencies or conditions requiring immediate medical attention. 

For non-emergency concerns such as cold and flu symptoms, minor infections or general health issues, you can book an online doctor consultation with Hola Health.