What is Hola Health in UK?

Dr Karthik Baskaran

Medically reviewed by Dr Karthik Baskaran

General Practitioner – MBBS MRCGP DFSRH, 25+ years of clinical experience

Updated in October 2026

Hola Health UK is an online healthcare platform offering easy access to qualified UK doctors for a range of non-emergency medical issues. Depending on the outcome of your assessment, you may obtain fit notes, referrals and other healthcare services if clinically appropriate. 

A GMC-registered joins the video call with you. If your condition needs a physical examination or further assessment, you may be advised to see a doctor in person. 

With Hola Health UK, you can access: 

  • Video consultations with GMC-registered and NHS-trained online doctors 
  • Sick notes (fit notes) for work, school, university or travel 
  • General health advice for common conditions 

Please note: Hola is a private service, not an NHS provider. Hola Health in UK is not designed for medical emergencies. If you need urgent care, call NHS 999. If you’re unsure whether it’s an emergency, call NHS 111 for advice.  

How does Hola work?   

Hola Health UK makes it easier to access online healthcare for eligible non-emergency situations. 

  • Select the type of consultation you need, such as a sick note or general advice. 
  • Answer a few short questions or upload any supporting information about your health. 
  • Make a secure online payment. 
  • Join a video consult with a GMC-registered onliine doctor within minutes. 
  • Discuss your symptoms and concerns. 

If it’s clinically appropriate, your doctor may issue the relevant medical letter, sick note, or advice at the end of your consult. 

Hola Health in UK provides a convenient way to access healthcare, helping you get the support you need without unnecessary delays. 

All healthcare decisions are made following a clinical assessment and are not guaranteed. 

Note: Hola UK is a private service, not an NHS provider. 

Is it suitable to seek care through Hola for all medical problems? 

Hola is ideal for many common health issues, like minor infections, general health concerns, sick notes, and medication requests. However, it’s not suitable for emergencies or conditions that need a physical examination or immediate in-person attention. If you’re unsure, we’ll help guide you to the right care. 

Need an online doctor consultation in the UK? Book an online consultation with a GMC-registered doctor at Hola Health UK to discuss your health concerns and find out what support may be appropriate for your needs. 


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