Who performs consultations?

Dr Karthik Baskaran

Medically reviewed by Dr Karthik Baskaran

General Practitioner – MBBS MRCGP DFSRH, 25+ years of clinical experience

Updated in October 2026

GMC-certified online doctors conduct all consults. Every video consult is conducted securely, and your doctor reviews the information you provide before and during your telehealth appointment to recommend the most appropriate next steps. 

Because your consult is reviewed by a registered clinician rather than an automated system, your doctor suggests care based on your individual needs. Where clinically appropriate, this may include advice, a specialist referral, or a medical letter. 

What do I need for the video consultation? 

For your video consultation, you’ll need: 

  • A smartphone, tablet, or computer that has a camera and a microphone. 
  • A reliable internet connection. 
  • An up-to-date web browser. 
  • A peaceful, private setting where you feel comfortable and can communicate confidentially. 

It’s a good idea to have relevant information available, such as a list of your symptoms, current medications, and the questions you wish to ask. 

Ready to speak to a doctor online? Book a consultation with Hola Health UK. 


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